| ID | 012160 |
| Call Number | 650/GIL |
| Title Proper | Business process outsourcing and call centre |
| Language | ENG |
| Author | Gill, Priya. |
| Publication | New Delhi, Srishti Publishers & Distributor, 2007. |
| Description | x, 254 p. |
| Price. Qualification | Rs.700 |
| Classification Number | 650 |
| Key Words | BPO ; business planning outsourcing ; call centre |