| ID | 013828 |
| Call Number | 650/BPO |
| Title Proper | BPO sutra, true stories from inside India's BPOs and call centres |
| Language | ENG |
| Author | Mokashi, Sudhendra.: ed. |
| Publication | New Delhi, Rupa & Co, 2009. |
| Description | xix, 356 p. |
| Price. Qualification | Rs.150 |
| Classification Number | 650 |
| Key Words | BPO ; business process outsourcing ; call centres |