| ID | 098187 |
| Call Number | 658.812/BUT |
| Title Proper | Customer relationship management: concepts & technologies |
| Language | ENG |
| Author | Buttle, Francis. |
| Edition Statement | 3rd edition |
| Publication | London, Routledge, 2015. |
| Description | xxii, 400 p. |
| Price. Qualification | Rs.625 |
| Classification Number | 658.812 |
| Key Words | customer relationship management |