| ID | 101210 |
| Call Number | 658.812/MAK |
| Title Proper | Customer Relationship Management (sem-5) |
| Language | ENG |
| Author | Makhija, Jia |
| Publication | Mumbai, Vipul Prakashan, 2016. |
| Description | viii, 296p. |
| Price. Qualification | Rs. 150 |
| Classification Number | 658.812 |
| Key Words | BMS CRM |