| ID | 100055 |
| Call Number | 658.812/FOS |
| Title Proper | 101 Ways To Boost Customer Satisfaction |
| Language | ENG |
| Author | Foster, Timothy R.V. |
| Publication | New Delhi, Kogan Page, 2001. |
| Description | 160p. |
| Price. Qualification | Rs. 135 |
| Classification Number | 658.812 |
| Key Words | BMS CUSTOMER |